Everything you need to know about virtual assistants
You could use an extra set of hands to help you when you are busier than ever because your business is growing rapidly by the day. That’s when you hear about using a virtual assistant. In this post, we’ll talk about some important things to know about hiring a virtual assistant for your business.
What are virtual assistants/employees?
Virtual assistants/clerks are highly-skilled professionals who offer online/off-site business solution services. This can consist of individuals (working from home) or a team/company working offsite, meaning they are not physically present in your office but are working remotely. They specialize in providing a huge list of services such as social media management, social media marketing, internet marketing, accounting/bookkeeping, software development, search engine optimization, website design/development/management, customer service. customer service, sales, order processing, invoice creation. , email marketing, email handling, data entry, lead generation, and name a few.
What can be outsourced to a virtual assistant?
Now that you have a clear understanding of what a virtual assistant is, let’s talk about what kind of tasks/work you can assign to your virtual assistant.
Administrative support
Companies need a good administrative support assistant. Your virtual assistant can handle your business emails, schedule appointments, enter data, transcribe, do the bookkeeping, and manage business correspondence. You can also ask them to take care of other projects that you don’t want to handle. You will be happy to know that most of the virtual assistants are experts in MS Office application and are quite computer friendly which makes them the masters of their domain.
online research
Your virtual assistant might be the best person for research related jobs. As mentioned above, they are pretty good at apps and computers, they will make sure that the data collected is accurate and presentable. They are experts in Microsoft Excel and will make your database look clear and understandable. Before submitting any online research assignment to your virtual assistant, be sure to send them clear instructions on the job.
TravelResearch
Since virtual assistants are well informed about the growing number of travel research tools on the web, they could be the best resource for booking flights, finding hotels, and planning both business and leisure itineraries. Once you have your virtual assistant on your travel planning task, just sit back and relax, he/she will take care of everything that needs to be taken care of so that your trip goes smoothly, you can also deal with the problem of navigating time zones when booking or searching for international travel options.
Social media management
Maintaining social media posts and other social media activities is time-consuming, especially for those who think “time is money.” Every company needs to have a social media plan to increase awareness among people about their business. At this time, your virtual assistant is the best asset that you can use to pay attention to the maintenance of social media posts (Content provided by you) and other social media activities, including marketing, and you can use your time to Other income generating projects. A virtual employee can take care of your business page on Facebook, Twitter, LinkedIn and other social media platforms you use, can monitor and engage users, and can help you build your network.
online marketing
Since they are available virtually, virtual employees/assistants could help you generate great business with the help of internet marketing. They can handle all areas of internet/digital marketing. This would include social media marketing, search engine optimization, email campaigns, assistance with any marketing campaigns and tracking their success, blog posting (content provided by you), removal of your email addresses to ensure that the email list you have is free of errors. and much more.
website development
All of them are experts in the areas of services they provide. Web development is one of the tasks that you can outsource to your Virtual Assistant. You will find many online portals where many virtual assistants specialize in web design and administration using online tools like WordPress, Magento, etc. They are also great for manually creating templates and coding a whole new website for your business.
Customer service
Most satisfied customers is the key to any successful business. Customer service plays an important role in the success of any business and for a busy entrepreneur, customer service is a big task to outsource your virtual employee. You can forward your calls and emails to your virtual employee and they will take care of any incoming queries. Companies like Ring Central have made it easy to transfer calls to any desired location, which is a great option for any small business. On top of that, your virtual employee can also handle any follow up calls if needed.
Basically, your virtual assistant can handle all the administrative tasks that do not require a physical presence.
